Frequently Asked Questions (FAQs)
A unique destination
Any questions or queries?
Seville is a city that beats to the rhythm of the Guadalquivir, where every corner tells a story, every dish offers a taste of tradition, and every sunset is a work of art. At Hotel Kivir, we’ll guide you every step of the way to ensure you enjoy an authentic experience.
What are the reception opening hours?
Reception is open 24 hours a day.
Where is the hotel located?
At Paseo de Cristóbal Colón, 3, 41001 Seville, Spain.
What time is check-in?
Check-in is from 2:00 PM.
How long does the check-in process take?
Approximately 10 minutes if there are no other guests at reception.
Which languages are spoken at the hotel?
English, French, and Italian.
Does the hotel have parking?
The hotel does not have its own car park, but the nearby Colón car park is recommended (approx. €30/day).
Are pets allowed?
No, pets are not allowed.
Is the hotel family-friendly?
It is recommended for adults; there are no family rooms available.
Is there a restaurant at the hotel?
Yes, the Doña Emilia restaurant, open from 12:00 PM to 12:00 AM.
What are the breakfast hours?
From 08:00 AM to 11:00 AM, priced at €20 per person.
Does the hotel have a pool?
Yes, on the rooftop, open from March to October.
Does the hotel have a gym or spa?
The hotel does not have a gym or spa, but we do offer a ‘Take Care Kit’ so you don’t miss your daily exercise routine.
Is there room service?
Yes, via a QR code available in the room.
Can I leave my luggage at the hotel?
Yes, at reception.
How can I book a room?
Via the hotel website or by contacting reception.
Can I request an invoice?
Yes, by requesting it at reception upon arrival.
Is there public transport nearby?
Yes, there are buses to the airport and station, and the metro is a 10-minute walk away; we also have bicycles available so you can enjoy Seville on wheels (subject to availability).
Does the hotel have interconnecting rooms?
No, but we have adjacent rooms.
Is smoking allowed in the hotel?
No, it is a smoke-free hotel.
Does the hotel have a bar?
Yes, our Skyline terrace with views of the Guadalquivir and the Triana neighbourhood.
Can I book a transfer?
Yes, at the following link: https://www.welcomepickups.com/
What are the reception hours?
Our front desk is available 24/7.
