policy of cookies

In accordance with the Spanish regulations that regulate the provision of information society services and electronic commerce, we inform you about the use of cookies on the website www.hotelkivir.com, operated by Hotel Kivir.

1. Información conforme a lo dispuesto en el Reglamento General de Protección de Datos.
Person in charge of the treatment
Amadora Hoteles, S.L., con domicilio en Calle Reyes Católicos, 4, 41001 Sevilla.
Contacto DPD
lopd@hotelkivir.com
Purpose of the treatment
It provides information on the purpose of cookies on our website in the following sections of the cookie policy.
Automated decisions
At Amadora Hoteles, S.L. automated decision-making is not carried out.
Storage period
It has detailed information on the expiration dates of cookies in the following sections of the cookie policy.
Legal basis for processing
The legal basis is consent, in accordance with your acceptance of the cookie policy.
Recipients
The cookies operated by third parties are identified in each descriptive table of the website’s cookies.
Exercise of rights
You can revoke your consent and delete cookies as indicated in this policy.

What is a cookie?

A cookie is a small text file that is stored on the computer, tablet, mobile phone or ultimately, on the device that you use to browse the Internet, and that can save information related to the frequency with which you visit web pages, your browsing preferences, the information that interests you most, usernames, registering products, etc. Depending on the information they contain and how you use your equipment, they can be used to recognize the user.

Types of cookies

According to the time period they remain active on the user’s terminal:

  • "Session cookies": They are a type of cookies designed to collect and store data while the user accesses a website.
  • "Persistent Cookies": They are a type of cookies in which the data remains stored on the device and can be accessed and processed for a period defined by the cookie provider, which can range from a few minutes to several years.

According to the entity that manages the cookie, these can be classified into:

  • "Third-party": These are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.
  • Persistent Cookies: These are a type of cookies in which the data remains stored on the device and can be accessed and processed for a period defined by the cookie's owner, which can range from a few minutes to several years.

In the event that cookies are installed from a device or domain managed by the own editor, but the information collected through them is managed by a third party, they cannot be considered as first-party cookies.

According to the purpose that the cookie manages, they can be classified into:

  • "Technical cookies": These are cookies that allow the user to navigate through a website, platform, or application and use the different options or services that exist in it, such as controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the items that make up an order, carrying out the purchase process of an order, making a registration request or participating in an event, using security elements during navigation, storing content for the dissemination of videos or sound, or sharing content through social networks.
  • "Customization cookies": These are cookies that allow the user to access the service with certain predefined general characteristics based on a series of criteria on the user's terminal, such as language, type of browser used to access the service, regional settings from which the service is accessed, etc.
  • "Analysis cookies": These are cookies that allow the person in charge of them to track and analyze the behavior of users on the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, applications, or platforms, and to create browsing profiles of the users of such websites, applications, and platforms, in order to make improvements based on the analysis of the data on how users use the service.
  • "Advertising cookies": These are cookies that allow for the most efficient management of advertising spaces that the editor may have included on a website, application, or platform from which the requested service is provided based on criteria such as edited content or the frequency at which ads are displayed.
  • "Behavioral advertising cookies": These are cookies that allow for the most effective management of the advertising spaces that the publisher may have included on a website, application, or platform from which the requested service is provided. These cookies store information about user behavior obtained through continuous observation of their browsing habits, allowing for the development of a specific profile to display advertising based on it.

What type of cookies do we use at Hotel Kivir?

It refers to the information of the cookie control panel.

Domain Name / Example Duration Purpose Gender
HOTELKIVIR.COM
utm_source, utm_medium, utm_campaign, utm_content, utm_params
Persistent
Cookie designed to track the origin of the visitor who makes a reservation on the website.
Analysis cookies
HOTELKIVIR.COM
BOOKINGVALUES, BOOKING_VALUE, CART_ROOMS_COOKIE_v2, CART_EXTRAS_COOKIE_v2, CART_COOKIE
Persistent
Depending on the version of the booking engine, these cookies are necessary for its optimal functioning.
Strictly necessary
HOTELKIVIR.COM
mi_cookies_ok
Persistent
Configured to display the Cookie Policy
Strictly necessary
HOTELKIVIR.COM
qtrans_front_language
Persistent
Configured to manage the visitor’s language.
HOTELKIVIR.COM
__cfduid
Persistent
Cookie associated with sites using Cloudflare, used to speed up page load times.
Strictly necessary
HOTELKIVIR.COM
hjIncludedInSample
Session
This cookie is associated with the functionality and web analytics services of Hotjar, a company based in Malta. It uniquely identifies a visitor during a single browser session and indicates that they are included in an audience sample.
Analysis cookies
HOTELKIVIR.COM
TawkConnectionTime
Session
Cookie associated with Twak.com for chat management and support.
Strictly necessary

Third Party Cookies

Domain Name / Example Duration Purpose. Type
hotjar.com
_hjIncludedInSample
Persistent
This session cookie is set to notify Hotjar if the visitor is included in the sample used to generate funnels.
Analysis cookies
hotjar.com
__hs*, hubspotutk, hsPagesViewedThisSession, hsfirstvisit
Persistent
Cookies set by HubSpot to track visitors on hotjar.com
Analysis cookies
hotjar.com
mp_*
Persistent
Cookies set by Mixpanel to track usage on hotjar.com
Analysis cookies
google.com/analytics/
_ga
Persistent
Used to distinguish users
Analysis cookies
google.com/analytics/
_gid
Persistent
Used to limit request rates. If Google Analytics is used through Google Tag Manager, this cookie will be named _dc_gtm_.
Analysis cookies
google.com/analytics/
_gat, _dc_gtm_
Persistent
This cookie is associated with the functionality and web analytics services of Hotjar, a company based in Malta. It uniquely identifies a visitor during a single browser session and indicates that they are included in an audience sample.
Analysis cookies
google.com/analytics/
_gac_
Persistent
It contains information related to the campaign for the user. If you have linked Google Analytics and AdWords accounts, AdWords web conversion tags will read this cookie unless you opt out of it.
Behavioral advertising
google.com/analytics/
__utma
Persistent
It is used to distinguish users and sessions. The cookie is created when the JavaScript library is executed and there is no existing __utma cookie. The cookie is updated every time data is sent to Google Analytics.
Functionality
google.com/analytics/
__utmb
Persistent
It is used to determine new sessions or visits. The cookie is created when the JavaScript library is executed and there is no existing __utmb cookie. The cookie is updated every time data is sent to Google Analytics.
Analysis cookies
google.com/analytics/
__utmc
Persistent
It is not used in ga.js. It is configured to interact with urchin.js. Previously, this cookie worked alongside the __utmb cookie to determine if the user was in a new session or visit.
Functionality
google.com/analytics/
__utmt
Persistent
Used to limit the request rate
Analysis cookies
google.com/analytics/
__utmz
Persistent
Store the source of traffic or campaign that explains how the user arrived at the site. The cookie is created when the JavaScript library is executed and updated each time data is sent to Google Analytics.
Analysis cookies
aws.amazon.com
AWSALB
Configured for the use of an Amazon ELB Application Load Balancer
veinteractive.com
__ssid
Used by VeInteractive (VE.com) for targeted advertising.
Content
thehotelsnetwork.com
Phpsessid
Cookie set by thehotelsnetwork.com for the management and optimization of website visits.

Google has developed a Google Analytics cookie disabling add-on for the most common browsers: Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari, and Opera, which makes it easier to exclude the installation of these cookies. You can obtain more information by visiting this external link: https://tools.google.com/dlpage/gaoptout?hl=es

How to reject cookies or revoke the consent given?

You can configure your browser to accept or reject the installation of all, or some type of cookie, or to request to be notified when a cookie is placed.

Each browser has specific configuration instructions. Below we provide you with the links to the information regarding the most common browsers.